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FEQUENTLY ASKED QUESTIONS

How do I reserve my Dino Jump ?
Just give us at call at 303-471-9558 to reserve your jump. In order for us to better serve you, please have the party location zip code or city name and your choice of jump. Since we do not take a deposit up front, it pays to book early to ensure you get the jump of your choice.

How much does it cost ?
The cost of each party depends on a number of factors. Call us today at 303-471-9558 with your party date and the zip code or city where the party will held. We normally rent for 3 or 6 hours at a time. Additional hours can be booked for an additional charge. Please call 303-471-9558 so we can provide you an accurate price quote.

What if I have to cancel ?
We understand that sometimes emergencies happen. Whether it's rain or a sick child, just give us a call before the start of the party. We would appreciate as much notice as possible so we have a chance to rent your Dino Jump to someone else.

Do you deliver and set up?
You bet...that's the best part..we do all the work !! Our professional, uniformed drivers will deliver and set up your jump and insure that it is clean and in good working condition well before your party starts and come back to take it down after the party is over. Set up normally takes about 10-15 minutes, and take down is about 15-20 minutes. This service is included in your rental cost. Our drivers are on a tight schedule so we would appreciate that you have your jump location selected prior to their arrival. Our drivers cannot move the jump once it has been setup other than for safety reasons.

What kind of power is required?
The one horsepower blowers that inflate your Dino jump plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing. Placement of the jump should be no more than 100ft from that outlet. If you would like to set up a Dino Jump at a park or place without an electrical outlet within 100ft, let us know and we can provide a generator for an additional charge.

What if my yard is too small ?
The safest surface is a level grassy area. However, we can set up on concrete, asphalt, or bark. Please specify when ordering which surface we will be setting up on and we will make sure we utilize the proper anchors for your event.

How much room do I need to set up the jump ?
You should have an area about 20'x20' with a vertical clearance of about 15'-22'. You can find the clearance requirements for each jump on this web site.

Are Dino Jumps safe ?
Your child's safety is our number one concern. Dino Jump has a reputation throughout the industry for providing the SAFEST Inflatables and "Jumps" around! As with any activity involving small children, an adult should supervise the activity. All of our jumps are covered for weather protection (direct sun & light rain) and they have netting on three sides to allow for great visibility and air circulation. All of our products are specially designed to ensure maximum stability! Is this a safety feature? Absolutely!!! Our Jumps will NEVER tip over or "cave-in" while in use! Even with all our safety features, strong winds are a significant safety hazard. Colorado weather is very unpredictable. Unplug the jump immediately at the first signs of lightning, heavy rains or high winds (20-25 mph). Once the weather threat has passed, you can plug your jump back in, wipe it down and begin to jump again. It only takes one and half minutes for your jump to re-inflate.

Are you Insured ?
Dino Jump of the Rockies carries a liability insurance policy. All individuals and companies that rent a Dino Jump are required to sign a liability waiver prior to set up. We CANNOT set up a Dino Jump until the liability waiver is signed.

Is there a deposit required to reserve a Dino Jump ?
No. We do not require any money up front to reserve a jump. We ask that you be prepared to pay our driver with cash or a check, made out to Dino Jump, at the time of delivery. As with any service oriented business, tips are greatly appreciated by our drivers, but not required.

Can I have my party at a park ?
Dino Jumps are perfect for Parks. We have established great working relationships with many of the parks in the South Denver area but it is always a good idea to check with the park before your party. Some cities require that you have reservations in order to have a Dino Jump at the park. Also, most cities will require that they be named as additionally insured on our policy. There is usually no charge for this, however we do need at least a one-week notice to accomplish this. Also check to see if electricity will be available, if not we can arrange for a generator for an additional charge.

Is there anything else I need to know ?
The jumps are very strong and durable but there are some things that just don't mix well with inflatable jumps: sharp objects, gum, food and drinks, silly string, pens and markers, flips, glass, shoes and related objects. We respectfully ask that you closely monitor to insure the jumps are protected from these items.

During the hot summer months, the jumps can become very hot. For the safety of the children, Dino Jump allows the jumps to be cooled down with water. We ask that you cease all water activities one hour before pickup to allow the jump to dry prior to transport.
 

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